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Cookie policy

This page describes the storage technologies used by webchat.vip and how you can control them.

Last updated: July 24, 2026
Only essential cookies are currently used

The public website does not currently use advertising, profiling or third-party analytics cookies.

Contents 1What are cookies? 2Which cookies do we use? 3Why is no consent banner shown? 4How can you control cookies? 5Updates and contact
01

What are cookies?

Cookies are small data files stored or read on your device when you visit a website. They can support essential functions, remember choices, measure use or personalize content, depending on their purpose.

02

Which cookies do we use?

webchat.vip currently uses first-party technical cookies required to maintain a secure session and protect forms against cross-site request forgery. Authenticated areas and embedded WebChat also rely on session technology to keep the user or participant connected.

  • Session cookie: maintains navigation, authentication and language context.
  • XSRF token: helps verify that form and application requests come from the current browser session.
03

Why is no consent banner shown?

Strictly necessary technical cookies are exempt from prior consent when they are used only to provide a service expressly requested by the user. We still describe them here for transparency.

If advertising, profiling, third-party analytics or other non-essential cookies are added in the future, this policy and the consent controls will be updated before they are activated.

04

How can you control cookies?

You can delete or block cookies from your browser settings. Blocking essential cookies may prevent registration, login, contact forms, the embedded WebChat or other secured features from working correctly. Consult your browser help pages for device-specific instructions.

05

Updates and contact

We may update this policy when our website, providers or legal requirements change. The current publication date is shown above. Contact us if you have questions about the technologies described here.

CookieOwnerPurposeDuration
webchatvip-sessionwebchat.vipMaintain the secure session, authentication state and language context.Session / configured short period
XSRF-TOKENwebchat.vipProtect forms and requests against cross-site request forgery.Session / configured short period
Questions about cookies

Write to us if you need more information about storage technologies used by the platform.

support@webchat.vip
webchat.vip

The operational workspace for customer conversations, teams and service intelligence.

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